Introduction
JarvisTrade, a product of JarvisThink Innovations (BN: 7787655), is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading tools, services, and website, including services provided through third-party platforms.
Information We Collect
📝 Personal Information
- • Name, email address, and phone number
- • Billing and payment information
- • Account credentials and preferences
- • Communication history with our support team
📊 Usage Information
- • Product usage patterns and preferences
- • Website navigation and interaction data
- • Technical information (IP address, browser type)
- • Error logs and performance metrics
🔧 Technical Data
- • Device information and operating system
- • Trading platform compatibility data
- • Software installation and update logs
- • Security and authentication data
Third-Party Platform Data
When you use our services through third-party platforms (Upwork, MQL5, etc.), additional data collection and privacy practices may apply.
🔗 Platform-Specific Data Collection
- • Platform account information and profiles
- • Communication through platform messaging systems
- • Payment and transaction data processed by the platform
- • Project requirements and specifications shared on the platform
- • Platform-specific analytics and usage data
📋 Platform Privacy Policies
- • Each platform has its own privacy policy and data practices
- • Platform terms of service govern data handling and sharing
- • We may receive project information through platform APIs
- • Communication may be stored and processed by the platform
- • Platform-specific data retention policies apply
✅ Our Commitment
- • We maintain the same privacy standards across all platforms
- • We only collect necessary information for service delivery
- • We do not sell or rent your personal information
- • We respect platform-specific privacy settings and preferences
- • We provide transparency about data sharing practices
How We Use Your Information
✅ Service Provision
- • Process orders and deliver digital products
- • Provide customer support and technical assistance
- • Customize products for your trading platform
- • Send important updates and notifications
🔧 Product Improvement
- • Analyze usage patterns to improve products
- • Develop new features and trading tools
- • Fix bugs and enhance performance
- • Ensure compatibility with trading platforms
🛡️ Security & Compliance
- • Prevent fraud and unauthorized access
- • Comply with legal and regulatory requirements
- • Protect intellectual property rights
- • Maintain system security and integrity
Information Sharing & Disclosure
🚫 We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
⚖️ Limited Sharing
- • Payment processors (for transaction processing)
- • Legal authorities (when required by law)
- • Service providers (for technical support)
- • Business partners (with your explicit consent)
Data Security & Protection
🔐 Security Measures
- • SSL encryption for all data transmission
- • Secure servers with industry-standard protection
- • Regular security audits and updates
- • Access controls and authentication systems
📅 Data Retention
- • Account data: Retained while account is active
- • Transaction records: 7 years for tax compliance
- • Support communications: 3 years
- • Usage analytics: 2 years for product improvement
Your Privacy Rights
✅ Your Rights
- • Access your personal information
- • Correct inaccurate or incomplete data
- • Request deletion of your data (with limitations)
- • Opt-out of marketing communications
- • Export your data in a portable format
📧 How to Exercise Your Rights
- • Email: privacy@jarvistradeai.com
- • Phone: +234 813 735 7760
- • Response time: 30 days
- • Identity verification required
Cookies & Tracking Technologies
🍪 Cookie Policy
International Data Transfers
🌍 Global Operations
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
Children's Privacy
🚫 Age Restrictions
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
📝 Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions or concerns:
📧 Privacy Email: privacy@jarvistradeai.com
📱 Phone: +234 813 735 7760
📮 Address: 18, Victorious Estate, Ayobo, Lagos, Nigeria
⏰ Response Time: 30 days for privacy requests
Legal Notice
This Privacy Policy is governed by Nigerian law and complies with applicable data protection regulations. JarvisThink Innovations (BN: 7787655) is the data controller responsible for your personal information.
By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.